Engineered Fluid Solutions. Precision Delivered.
+86 180 2861 3160
SINOR Pump Get a Quote

Privacy Policy

How SINOR collects, uses, protects, and shares your information — and the choices you have.

Overview

Your privacy matters to us

Thank you for visiting sinorequ.com (the “Website”). This privacy and security policy (the “Policy”) explains the information we collect about you on the Website, how we use that information, the security steps we take to protect it, and the choices you have to review, revise, and restrict our use of your data.

This Policy is binding on all Website users. If you have any objections to this Privacy Policy, you should immediately discontinue use of the Website.

1

How do we use your personal data?

In providing your personal data, you consent to SINOR using the data collected in order to meet our commitments to you and to provide the service you expect. We need your personal data for the following purposes:

  • To respond to your inquiries and provide quotations (e.g. your name, company, email address, and phone number);
  • To prepare technical recommendations and pump selection based on your application details (e.g. media, flow, pressure, and viscosity);
  • To process orders, manufacture custom products, and arrange shipment (e.g. shipping address and delivery contacts);
  • To provide after-sales support, spare parts matching, and warranty service (e.g. pump serial number and purchase records);
  • To contact you in the event of any problem with your delivery or order (e.g. telephone number and address);
  • To send you technical updates, new product information, and industry articles you have requested.

We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law. We cannot remove your data when there is a legal storage requirement, such as record-keeping rules, or when there is a legal ground to keep the data, such as an ongoing contractual relationship.

In addition, we monitor site use and traffic patterns to improve our website design and the products and services we offer. Non-personal data is used as permitted by applicable laws.

2

You have the right to request information about the personal data we hold on you.

If your data is incorrect, incomplete, or irrelevant, you can ask to have the information corrected or removed. You also have the right to request written documentation of the personal information we hold about you, and you can withdraw your consent to our use of your data for marketing purposes at any time.

To exercise any of these rights, please contact us by email or telephone using the details at the bottom of this page.

3

Accessing and updating your information.

If your personal information changes — such as your company name, phone number, email address, or shipping address — or if you no longer require our services, we provide a way to correct, update, or delete the personal information you have provided to us. This can be done by contacting our team directly or using the unsubscribe option in any communication you receive from us.

4

We do not sell your information to third parties.

We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may, however, share data with third parties when necessary to fulfill a transaction, complete a service, for administrative purposes, or when required by law — for example, freight forwarders and logistics providers who need delivery addresses to ship your order.

Additionally, we will share your data if such sharing is required by law or to protect against potential or suspected fraud. If we undergo a merger, corporate reorganization, or our assets are sold or acquired by another party, your personal data may be shared as part of that transaction.

5

Cookies

A cookie is a small piece of data stored on your hard drive containing information about your visit. We use session and persistent cookies to track and analyze popular areas of our website, which helps us improve the user experience.

Cookies do not cause damage to your computer systems or files, and only the website that transferred a particular cookie to you can read, modify, or delete it. If you do not want information collected through the use of cookies, most browsers provide simple procedures to delete existing cookies, automatically decline cookies, or ask your permission before accepting a new cookie. Please note that if you choose to disable cookies, you may not be able to take advantage of all features of the Website.

6

Security

SINOR takes every reasonable precaution to protect your information. When our contact or inquiry forms ask users to enter sensitive information, that information is protected using industry-standard security measures. The servers that store personally identifiable information are kept in a secure environment under restricted access.

However, security systems are not infallible. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If you have any questions about the security at our website, please contact us using the details below.

7

Changes to this policy

We reserve the right to change this privacy policy without prior notice. You can determine when this privacy policy was last revised by referring to the date below. Any changes become effective upon posting of the revised policy on the Website. Use of the Website following such changes constitutes your acceptance of the revised policy then in effect. We encourage you to periodically review this page to stay familiar with our most current version.

This page was last updated on 4th Aug. 2026.

Questions about your data?

Email our team and we will respond within 2 business days.

Contact Us → [email protected]